
Helpful Links
We've listed other sites we find intelligent, useful or fun in four groups: Business, Media, Resources and Still Searching?
Business Links
Customer Service Benchmarking
www.benchmarkingreports.com/customerserviceWhile this site promotes reports which are for sale, each has a 'Study Snapshot' and useful Key Findings summaries.
Refresher.com
www.refresher.com/ceo.htmlArticles on creative leadership, competitive strategy, leading change, performance improvment and more. Plus over 400 articles in the archives.
Media
Training Journal
www.trainingjournal.co.ukA UK based 'Independant Journal for Professional Trainers'. Good articles with informative and practical content including a regular column by Peter Honey.
Background Briefing
www.abc.net.au/rn/talks/bbingABC Radio National's agenda-setting, current affairs radio documentary program, with a history of award-winning investigative journalism. Links to transcripts and archives.
Inside Business
www.abc.net.au/insidebusinessFeatures, interviews and news from the ABC's weekly business program.
Resources
Training Zone
www.trainingzone.co.ukA community interest site (free membership). Resources Section includes 'Trainer Toolkit' with more downloadable materials.
Mind Tools
www.mindtools.com/index.htmlA useful site with good suggestions on developing time/self management, delegation and communication skills. Generous extracts and book references.
Myers-Briggs
www.humanmetrics.com/cgi-win/JTypes1.htmTake the Myers-Briggs type indicator test with on-line analysis.
Games
www.thiagi.com/games.htmlGames, puzzles, team exercises and icebreakers
Just for Fun
www.queendom.com/tests/alltests.htmlContains a host of on-line tests for personality, career, health and more. Some much less serious than others.
Creativity
www.whatagreatidea.com/stuck.htmIf you're stuck for ideas, try this site. It includes a transcript of an interview with Dr. Yoshiro Nakamatsu the inventor of the floppy disc (click on the link in "Add Creative Stimuli").
Still Searching?
Links
www.ceoexpress.comA US site with literally hundreds of links to other sites under the categories: "Daily News and Info", "Business Research", "Office Tools and Travel" and "Take a Break".
Web Searching
www.searchenginewatch.comAn up to date description of search engine capabilities.




